Terms of Service

Last Updated: July 2026

Welcome to Kesona Jewellery. These Terms & Conditions govern your use of www.kesonajewellery.com and any purchases made through our website. By accessing or using our website, you agree to be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. About Us

Business Name: Kesona Jewellery
Website: www.kesonajewellery.com
Email: contact@kesonajewellery.com
Phone: 99090 04466
Address: Shanti Industries, Rajkot, Gujarat 360003, India

Kesona Jewellery specializes in imitation and fashion jewellery for customers across India.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into a binding agreement.

3. Products & Product Information

We strive to display accurate product descriptions, images, pricing, and specifications.

However:

  • Product colors may vary slightly due to screen settings and photography.
  • Minor variations in design, finish, color, or size may occur.
  • We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing

  • All prices are displayed in Indian Rupees (₹).
  • Prices are subject to change without prior notice.
  • Applicable taxes and shipping charges may be added during checkout.
  • We reserve the right to correct pricing errors at any time.

If an incorrect price is displayed, we may cancel the order and issue a refund if payment has already been received.

5. Orders & Acceptance

When you place an order:

  • You will receive an order confirmation email or message.
  • Order confirmation does not guarantee acceptance of the order.
  • Kesona Jewellery reserves the right to refuse, cancel, or limit any order at its discretion.

Orders may be cancelled due to:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Incorrect customer information

6. Payment

We accept payments through approved and secure payment gateways.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method.
  • All payment information provided is accurate.

Kesona Jewellery does not store complete debit card, credit card, or banking details on its servers.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location, courier services, and unforeseen circumstances.
  • Delays caused by courier companies, weather conditions, natural disasters, strikes, or other events beyond our control are not our responsibility.
  • Customers must provide accurate shipping information.

Please refer to our Shipping Policy for complete details.

8. Returns & Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Products may not be eligible for return in cases including:

  • Used or damaged items
  • Products without original packaging
  • Customized or personalized items
  • Returns requested beyond the applicable return period

Please review our Return & Refund Policy before making a purchase.

9. Intellectual Property

All content on this website, including:

  • Logo
  • Brand name
  • Product images
  • Graphics
  • Designs
  • Text
  • Website content

is the property of Kesona Jewellery and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to the website
  • Distribute malware, viruses, or harmful code
  • Interfere with website functionality
  • Submit false or misleading information
  • Violate any applicable laws or regulations

11. Account Responsibility

If you create an account:

  • You are responsible for maintaining account confidentiality.
  • You are responsible for all activities conducted under your account.
  • Notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts that violate these terms.

12. Limitation of Liability

To the fullest extent permitted by law, Kesona Jewellery shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Delays in delivery
  • Website interruptions or technical issues
  • Third-party service failures

Our maximum liability shall not exceed the amount paid by the customer for the specific order.

13. Third-Party Links

Our website may contain links to third-party websites.

Kesona Jewellery is not responsible for the content, policies, or practices of external websites.

Users access third-party websites at their own risk.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Force Majeure

Kesona Jewellery shall not be held responsible for any failure or delay in performance caused by events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Government actions
  • Internet outages
  • Transportation disruptions
  • Pandemics
  • Labor disputes

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Rajkot, Gujarat.

17. Changes to Terms

Kesona Jewellery reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the updated terms.

18. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Kesona Jewellery
Shanti Industries, Rajkot, Gujarat 360003, India
📞 99090 04466
📧 contact@kesonajewellery.com
🌐 www.kesonajewellery.com

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